We are a California corporation focused on helping clients from start to finish.
We have a passion for helping people. Our clients are not just a transaction to us. Although we provide an extensive area of business service, our core focus is on meeting the needs and exceeding the expectations of every client. Whether it's a first-time homebuyer making their first financial investment, a client needing capital to expand their business, or a developer constructing a neighborhood commercial shopping center, every client is important to us and we will treat you with the utmost respect, courtesy, professionalism and kindness.
Our Values
Ledbetter & Associates, Inc. is built on the relationships we've created with our clients and a long-standing reputation of doing our job skillfully and successfully. We achieve success by keeping integrity, accountability, honesty and respect as the cornerstones of our corporate foundation. We cannot ask a client to simply trust us. We prefer to show them why they should. Because making ethical, well-intentioned decisions, owning those decisions and their outcomes, being upfront and forthcoming with information and insights, and treating all employees, clients and stakeholders with the utmost respect are just the right things to do.
Client Service
Our promise to you is that we will be kind, courteous, and professional. We will carefully listen to your wants and concerns and do everything in our power to efficiently and accurately serve you.
Commitment to Quality
Good customer service means consistently meeting clients' expectations. Excellent customer service means consistently exceeding those expectations. Our promise is the latter, by being responsive, transparent and empathetic, while taking the time necessary to fully understand your needs.
Integrity
Our promise to you is acting with integrity, honesty, fairness, and decency. Integrity is the guiding force that helps us make decisions that align with our personal values and sense of social responsibility. It is through this genuine adherence to ethical principles that we can cultivate trust, cooperation, and respect in our relationships, both personal and professional.
Our Team
We're very proud of our team. We make sure that they are highly-trained and carry the utmost standards of
professionalism, respect and courtesy, qualities we emphasize across our company.
